Important: Take identification with you - You must show proof of identity on the exam day to the invigilator. Your personal identification must clearly show your photograph, name and signature. The photograph must resemble your current appearance. For more information, see the acceptable forms of ID section of the CISI Examination Regulations.

Attending your exam - you must arrive at the exam venue at least 30 minutes, or launch your remote exam 15 minutes before the start of the exam. It is possible the invigilator will not allow you to begin your exam if you are late. If you are sitting your exam in a physical venue,please ensure you arrive at the correct venue as online maps may not always be accurate. Please be aware that if you do arrive early for your exam, you may be asked if you would like to begin your exam early.

For MCQ exams, please note that your exam may contain up to 10% additional trial questions.

Test centre exam rooms - Exam rooms are normally kept between 21 and 23°C.

For both MCQ and narrative exams, you may be sitting your exam in a room with candidates who may be sitting other exams. There may therefore be people entering and leaving the exam room at different times. Please be considerate to other candidates by entering and leaving the room as quickly and quietly as possible.

The use of earplugs and/or ear defenders is permitted during your exam, these are provided by the test centre staff and are available before you start your examination. If you are disturbed during your exam by any internal/external noise, please notify the invigilator and the ear plugs and ear defenders will be readily available.

Things to leave behind - All candidates must leave the following in the locker, other area specified, or outside of the room for remote invigilation:

• Briefcase, bags, books (including dictionaries)
• Revision notes
• Mobile phones
• All other personal belongings (except for stationary required for the exam)

No reference material, books, revision notes or digital/programmable equipment including watches are allowed into the exam room. The CISI accepts no responsibility for the loss of any valuables. Further details of permitted exam materials can be found in the CISI Exam Regulations.

For MCQ exams, you will be asked to show that your pockets are empty and at physical centres, you may be asked to submit to a metal detector search. Watches cannot be worn throughout the exam and exam staff may ask to inspect some jewellery items. We appreciate this may make some candidates feel uncomfortable during an already pressurised situation, but we need to ensure fairness for everyone. Coats are not allowed to be worn while testing but we recommend that suitable clothing is worn to ensure comfort.