Regulatory Expectations – Culture and the FCA
Refreshed December 2024 | CPD time: 1 Hour 15 Minutes
With an increasing regulatory focus on culture, every firm needs to recognise that building a healthy culture is an essential business priority. The aim of this module is to discuss how the UK regulator, the Financial Conduct Authority (FCA), views culture in regulated financial services firms, why having a ‘positive’ culture in place can reinforce ethical behaviour in firms, and how firms can understand and contribute to improving the financial services sector through their commitment to transforming their culture.
1. What Exactly is Culture?
2. The FCA’s Approach to Regulating Culture
3. Speak Up, Listen Up: Psychological Safety
Module Test